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ERATE FOR SCHOOLS

Transformyx & E-Rate.

As a Louisiana based business, we are dedicated to delivering quality technical solutions and services to local education organizations and their student populations. Transformyx has gone the extra mile in the K12 environment, hiring a certified teacher and USAC trained Account Manager for the region. With valuable knowledge of E-rate forms, rules, and billing, our team can ensure that the USAC guidelines are strictly adhered to and facilitate your e-rate filing. Transformyx has a mature set of service offerings with over 20+ years of experience managing networks and applications. This offering, combined with our E-Rate knowledge and implementation experience, allows Transformyx to provide Erate solutions with proven processes, systems, and skilled resources.

The Transformyx Difference

We have Erate experienced Pre-Sales Engineers, Erate Specialists, Engineers, and Project Managers.
Support services are delivered by manufacturer-certified resources. Transformyx participates in partner specializations for Enterprise Networking (LAN and WLAN) for multiple manufacturers.
Multiple levels of resources included Cisco Certified Network Associates, Cisco Certified Network Professionals, and Cisco Certified Internetworking Experts and other manufacturer equivalent certifications.
Staffed Project Management Office (PMO) familiar with E-Rate transactions and documentation requirements.

USAC Information:

USAC Green Light Status
E-rate audit support for installed equipment
Zero audit findings on Transformyx installations
Manufacturer certified resources with the depth of bench
ITIL based support processes
SPIN# 143026008
FEIN# 72-1428284

Over 25+ years of Experience in K12 Schools

Internal Connections – We are able to propose all eligible products, such as access points, firewalls, routers, switches, racks, optics, and cabling.
Managed Internal Broadband Services (MIBS) – Our support program is built on an ITIL framework. These processes are audited by 3rd parties through manufacturer and SSAE audits.
Basic Maintenance of Internal Connections (BMIC) – We can provide eligible repair and upkeep services to provide entities with technical support.

Transformyx has gone the extra mile in the K12 environment, hiring a certified teacher and USAC trained Account Manager for the region.

ERATE PROCESSES

MIBS support methodology is based on an ITIL frame work. ITIL is a documented set of core IT concepts and framework for managing infor-mation technology infrastructure and operations. Theses processes are audited by 3rd parties as part of our manufacturer or SSAE audits.

 Documented SLAs for service requests and incident response.

 Documented incident priority classification based on Impact and Urgency.

 Documented change control process for critical infrastructure.

ERATE SYSTEMS

 Full service desk system with ticketing and integration into alerting and remote support tools.

 Remote monitoring systems to provide proactive insight and alerting to support personnel and ticketing systems.

 Automated network diagraming tools used to keep documentation current.

ERATE RESOURCES

 Support services are delivered by manufacturer certified re-sources. Transformyx participates in partner specializations for Enterprise Networking (LAN and WLAN) for multiple manufactures.

 Multiple level of resources included Cisco Certified Network Associates, Cisco Certified Network Professionals and Cisco Certified Internetworking Experts and other manufacturer equivalent certifications.

 Tiered support structure ranging from onsite personnel to a fully staffed service desk.

 Staffed Project Management Office (PMO) familiar with E-Rate transactions and documentation requirements.

Download our MIBS datasheet here

Eligible organizations can procure products and services from Transformyx via the contract purchasing vehicles found on our State Contract Purchasing page. We have multiple name-brand contracts and are attached to multiple national vendor contracts as well.

Visit Our State Contracting Information Here

News & Press

Lockstep Technology Group expands service offerings to include Managed Meraki SD-WAN & Meraki Security

By Ivana Rhodes • December 19, 2023

Increasing Efficiency Through Cloud Managed Meraki SD-WAN & Security

Lockstep Technology Group and ProComputing Join Forces in GEM IT Mission

By Ivana Rhodes • August 9, 2023

Announcing ProComputing to the Lockstep Technology Group Brand!

New Name, Same Exceptional Service!

June 9, 2023

Introducing Lockstep: Keeping You a Step Ahead of the Technology Curve

Transformyx Joins Lockstep Technology Group to Deliver Transformative IT Solutions

March 16, 2022

Lockstep Technology Group, a leading provider of technology solutions for SLED organizations, is adding Transformyx, a leader in technology infrastructure and managed services, to become the leading full-service provider of IT solutions and services focused exclusively on optimizing the IT strategies of organizations in the education, healthcare, government, and commercial sectors across the Southeast. Lockstep and Transformyx share a common purpose to provide technology solutions that enable a robust, scalable, innovative, secure, and highly engaging environment for working and learning. With combined resources, Lockstep, based in Atlanta, GA and Greenville, SC, and Transformyx, based in Baton Rouge, LA, will strengthen their market positions in the Southeast and offer their clients turn-key solutions that include managed services, data & infrastructure, security & compliance, and end point technology solutions. Both organizations take pride in being customer-centric and client obsessed and have partnered with thousands of organizations spanning schools, colleges, healthcare, municipalities, and business over the past decade. “The passion and purpose embodied by the Transformyx team align with everything we do at Lockstep. We’re excited to be able to immediately offer a wide range of technology solutions that enable success.” Mahendran Jawaharlal, CEO, Lockstep Technology Group.

Cisco Powered Managed Services

March 2, 2022

ASA Powered Managed Security Services

Which of the following job levels in your organization is most likely to be targeted by a malicious cyberattack within your organization

By Ned Fasullo • September 23, 2021

During a 2020 study on IT decision makers and C-level executives at enterprise organizations, it was found that 64 percent of respondents believed that those in a senior management positions are the most likely to be targeted by malicious cyber attacks within their organizations. In contrast, only 34 percent of respondents reported freelance support positions as being most likely to be targeted.